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I think it is a great idea. I send TM thank yous sometimes when a sales customer has been to our store and I've never had anybody complain.But then, I like TM. And hate waiting through the voice mail log-in and prompts necessary to hear an actual message. Which, when you get there, is usually a time waster like, "Hi, this is ______. Give me a call when you get a chance." Grrr. Text does that way faster and is more convenient.Of course, the way to test the idea is to simply ask yourself, "Would I want a store/dealership/vendor to send a text thank you to me?"
I think it is a great idea. I send TM thank yous sometimes when a sales customer has been to our store and I've never had anybody complain.
But then, I like TM. And hate waiting through the voice mail log-in and prompts necessary to hear an actual message. Which, when you get there, is usually a time waster like, "Hi, this is ______. Give me a call when you get a chance." Grrr. Text does that way faster and is more convenient.
Of course, the way to test the idea is to simply ask yourself, "Would I want a store/dealership/vendor to send a text thank you to me?"
