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We will be establishing an all new BDC. The plan is to take some of the burden off of the Service Advisors at first. Handle inbound service calls, appointment reminders, etc. It sounds like a glorified receptionist at this point, but that's why we need help with the startup. Eventually I'd like to see it grow to the sales side, but I know the importance of baby steps.We are looking for software and training.
We will be establishing an all new BDC. The plan is to take some of the burden off of the Service Advisors at first. Handle inbound service calls, appointment reminders, etc. It sounds like a glorified receptionist at this point, but that's why we need help with the startup. Eventually I'd like to see it grow to the sales side, but I know the importance of baby steps.
We are looking for software and training.
