Being back in Dallas, I really enjoyed catching up with one of my best friends and his wife. My friend had invited me over for pizza and beer but was running late having been called back to deliver a car. His wife had worked for me and we are also good friends. While we were waiting for him to get home, she told me that the previous Saturday, he had sold and delivered ten cars. That is a first for me. I have never known of anyone selling a delivering ten cars in a day. He is old school and still has paper files and a manual system for keeping track of his customers. He works in used cars and isn't part of the internet department.
His success is dependent on repeat and referral customers. He has been Salesperson of the Year, for seven straight years, at that store, and is well on his way to deliver over 400 vehicles. Being retail, he makes gross on what he sells. I have tried to recruit him but he has no interest in a management job. He works his schedule, makes more than all but two at this store, and values his time off.
You would think that the managers would embrace having someone, like this, in their organization but this is far from the case. He has become so successful, that most of the managers resent him. He told me that he has learned to cope with the situation by staying in his own lane. He avoids any unnecessary conversation with the managers and most of the other employees. Obviously, he stays busy and doesn't have time for much idle chit chat.
I am still amazed that he is such an asset to this organization and feels alienated by it.
His success is dependent on repeat and referral customers. He has been Salesperson of the Year, for seven straight years, at that store, and is well on his way to deliver over 400 vehicles. Being retail, he makes gross on what he sells. I have tried to recruit him but he has no interest in a management job. He works his schedule, makes more than all but two at this store, and values his time off.
You would think that the managers would embrace having someone, like this, in their organization but this is far from the case. He has become so successful, that most of the managers resent him. He told me that he has learned to cope with the situation by staying in his own lane. He avoids any unnecessary conversation with the managers and most of the other employees. Obviously, he stays busy and doesn't have time for much idle chit chat.
I am still amazed that he is such an asset to this organization and feels alienated by it.