Looking for some guides to extract data from a RR/UCS Power system for a dealer. The dealer will not allow us to remotely log in and help them due to some corporate policy. In the mean time, no one there has a clue what to do so they have asked their UCS rep to help them. He apparently has no idea how to pull the data correctly as well.
We just need some basic sales and service transactions, but always end up getting incomplete files(missing fields/bad formatting). We do not have much experience with UCS ourselves and are a little mystified at how antiquated the UCS system for data extraction. If anyone has any pointers/resources, it would be greatly appreciated.
Thanks!
We just need some basic sales and service transactions, but always end up getting incomplete files(missing fields/bad formatting). We do not have much experience with UCS ourselves and are a little mystified at how antiquated the UCS system for data extraction. If anyone has any pointers/resources, it would be greatly appreciated.
Thanks!