• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

http://articles.chicagotribune.com/2013-11-03/news/ct-oped-1103-zorn-20131103_1_dealer-salesman-invoice




Lots of references to "According to the 2011 JD Power Automotive Internet Roundtable Study, the average car buyer will visit 1.3 dealerships" but good luck finding that study.