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Are you looking for this one?

http://webcache.googleusercontent.com/search?q=cache:tmtVT53sYlUJ:dealeradvantage.cars.com/da/wp-content/uploads/2014/05/Conifer-Consumer-Journey-Report-2014.pdf+&cd=1&hl=en&ct=clnk&gl=ca

They also have the following:

The Digital Influence: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL
http://dealers.cars.com/assets/pdf/auto_marketing_digital_influence_study.pdf

Unrelated to Cars.come but much more recent:

2016 CAR BUYER JOURNEY
http://dealerlearningcenter.com/files/insights/pdf/2016CarBuyerJourneyStudyBrochureFINAL.pdf

and their other report with a few ethnographic summaries:

Car Buyer of the Future - March 2015
http://oemsolutions.agameautotrader.com/wp-content/uploads/2015/03/Car-Buyer-of-the-Future_NAS-Client-Presentation.pdf

<blockquote data-quote="craigh" data-source="post: 42197" data-attributes="member: 3505">Are you looking for this one?<a href="http://webcache.googleusercontent.com/search?q=cache:tmtVT53sYlUJ:dealeradvantage.cars.com/da/wp-content/uploads/2014/05/Conifer-Consumer-Journey-Report-2014.pdf+&amp;cd=1&amp;hl=en&amp;ct=clnk&amp;gl=ca" target="_blank">http://webcache.googleusercontent.com/search?q=cache:tmtVT53sYlUJ:dealeradvantage.cars.com/da/wp-content/uploads/2014/05/Conifer-Consumer-Journey-Report-2014.pdf+&amp;cd=1&amp;hl=en&amp;ct=clnk&amp;gl=ca</a> They also have the following:The Digital Influence: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL<a href="http://dealers.cars.com/assets/pdf/auto_marketing_digital_influence_study.pdf" target="_blank">http://dealers.cars.com/assets/pdf/auto_marketing_digital_influence_study.pdf</a>Unrelated to Cars.come but much more recent:2016 CAR BUYER JOURNEY<a href="http://dealerlearningcenter.com/files/insights/pdf/2016CarBuyerJourneyStudyBrochureFINAL.pdf" target="_blank">http://dealerlearningcenter.com/files/insights/pdf/2016CarBuyerJourneyStudyBrochureFINAL.pdf</a> and their other report with a few ethnographic summaries:Car Buyer of the Future - March 2015<a href="http://oemsolutions.agameautotrader.com/wp-content/uploads/2015/03/Car-Buyer-of-the-Future_NAS-Client-Presentation.pdf" target="_blank">http://oemsolutions.agameautotrader.com/wp-content/uploads/2015/03/Car-Buyer-of-the-Future_NAS-Client-Presentation.pdf</a></blockquote>

[QUOTE="craigh, post: 42197, member: 3505"] Are you looking for this one? [URL]http://webcache.googleusercontent.com/search?q=cache:tmtVT53sYlUJ:dealeradvantage.cars.com/da/wp-content/uploads/2014/05/Conifer-Consumer-Journey-Report-2014.pdf+&cd=1&hl=en&ct=clnk&gl=ca[/URL] They also have the following: [B]The Digital Influence: HOW ONLINE RESEARCH PUTS AUTO SHOPPERS IN CONTROL[/B] [URL]http://dealers.cars.com/assets/pdf/auto_marketing_digital_influence_study.pdf[/URL] Unrelated to Cars.come but much more recent: [B]2016 CAR BUYER JOURNEY[/B] [URL]http://dealerlearningcenter.com/files/insights/pdf/2016CarBuyerJourneyStudyBrochureFINAL.pdf[/URL] and their other report with a few ethnographic summaries: [B]Car Buyer of the Future - March 2015[/B] [URL]http://oemsolutions.agameautotrader.com/wp-content/uploads/2015/03/Car-Buyer-of-the-Future_NAS-Client-Presentation.pdf[/URL] [/QUOTE]

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