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Using "similar vehicles" to sell more cars

mattwatson81

Getting Refreshed
Apr 10, 2009
334
10
First Name
Matt
"Similar vehicles" is one of the best functions of a good CRM system. Here are a couple example of how you can use this excellent functionality.

Initial auto responders. Rarely do customers buy the car the inquired upon. So why not give them some more options right up front? More options to contact you and come to do your dealership?

Trying to do this manually would take forever and be nearly impossible. So it takes smart software to compare the year, make, model, bodystyle, price, mileage, engine, and all sorts of other factors to evaluate which vehicles are the closest matches.

In this example, the first vehicle is what they inquired upon, and the next 4 are similar vehicles. This same technology can be used to supply similar pre-owned vehicles to a new car lead, or similar new cars on a pre-owned lead.

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Unsold follow up - Weeks later the car they were interested is now gone. Why not send them some similar vehicles that you now have available?

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Do you think the images in this email will hurt the deliverability? Would it be better to send a link you think?

I don't think so. A lot of emails that businesses send have images in them these days.

Some SPAM solutions do look at images but they focus on where the images are linked in from. It looks at the domain name the images are coming from and compares that to a known list of spammers, phishing websites, virus sites and others.
 
Some best practices with images and deliverability:

Don't use a free hosting site like flickr or photobucket - instead upload the images to your own server or your web hosts server.

Do balance your message with text and images. If you have a healthy ratio - no worse than 60% text - your deliverability should not be impacted. At least not due to the images.
 

✨ AI Highlights

  • The thread discusses how CRM systems use "similar vehicles" functionality to automatically recommend comparable inventory to customers in initial auto-responder emails, increasing contact options and sales opportunities without manual effort.
  • A secondary discussion addresses whether including vehicle images in these emails affects email deliverability, with consensus that images are acceptable if hosted on your own server and balanced with text (maintaining at least 60% text ratio).
  • The key takeaway is that automation combined with strategic image use can enhance lead follow-up effectiveness without compromising inbox placement.

The thread discusses how CRM systems use "similar vehicles" functionality to automatically recommend comparable inventory to customers in initial auto-responder emails, increasing contact options and sales opportunities without manual effort. A secondary discussion addresses whether including vehicle images in these emails affects email deliverability, with consensus that images are acceptable if hosted on your own server and balanced with text (maintaining at least 60% text ratio). The key takeaway is that automation combined with strategic image use can enhance lead follow-up effectiveness without compromising inbox placement.

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