- Nov 9, 2020
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- Nion
Jennifer, who's worked at a car dealership for 6 years, is concerned about unfair lead distribution in their CRM system, VINsolutions. She suspects the sales manager's son is getting the best leads due to manipulations in the system, leading to other salespeople leaving. Despite being admins, it's unclear how the leads are being redirected. Other forum members suggest checking the CRM settings and consulting a Performance Manager for clarity, emphasizing that system changes should reflect in logs unless specific settings are causing automatic lead redistribution. They advise not making unauthorized changes to avoid complications.
