- Nov 4, 2012
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This thread just turned 5 years old - what do you think defines successful Social Media today. What products and strategies have you been using?
Automotive professionals debate how to measure social media success for dealerships, with participants disagreeing on whether ROI can actually be tracked and whether consumers genuinely use social platforms for car-buying decisions. The consensus that emerges is that social media should be treated like any other marketing channel—measured by concrete conversion metrics (appointments, test drives, sales) rather than vanity metrics like follower counts—while acknowledging that success requires integration with overall marketing strategy and authentic, localized engagement (such as MB Motorsports' weekly detailing specials and humorous content).