[USER=545]@Rick Buffkin[/USER] thanks for the reply...If you are feeling there is a significant disconnect from what you are hearing between the folks in the forum EG Bob/Myself and our analysts that is a fair critisim, I’ll own that make you a promise our teams will talk with a unfied voice when it comes to this (to the best of the ability a large team of humans can!) I’m bummed you lost some faith in the platform, we’ll grind and hopefully win you back!
[USER=8479]@Alexander Lau[/USER] I’m not 100% sure what you do for work, so I’d have a tough time knowing what you are advising your clients on, but for sure it’s been super frustrating for us too. However, we can only QUICKLY solve for one half of the puzzle as the issue also involves Google’s AI/Algorithm. We are totally open, if you feel like you have a suggestion on what is happening with your clients that we are missing, hell, I’d fly you up to Burlington VT if you think that there’s an answer we haven’t dug in on! We will for sure publish our results in the webmaster forum for people experiencing the same issue...or if you want to reach out my contact info will be below.
[USER=3505]@craigh[/USER] It’s happening to other providers. Truth does not equal spin, I also don’t want/need to publiclly drag competitors into this. Like I said above, we will publish findings in an open and public webmaster forum, but if you want to chat and get my opinion on this happy to do so in person or on the phone, just shoot me an quick email and I’ll give you my cell, it sounds like we are talking semantics apologies if it’s sounded “spinny”
I always like to think forums like DealerRefresh are here to help everyone be better Automotive digital marketers and as much as this has certainly been painful, I think our teams have made some platform improvements, because we’ve had so many eyeballs on this, that it will help with SEO in very near term even outside the indexing weirdness. At this point our teams are working on a number of solutions that work on a case by case basis and continuing to work with Google as much as they permit us!
Thanks everyone!!
Andy MacLeay
Director of Digital Marketing
andy.macleay@coxautoinc.com
PS I’m typing this like a T-Rex on an airplane somewhere over the midwest...so if there are some grammar funks or typos...apologies!
