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I promised with you guys I would share as we had informative updates.


We heard back from Google and it's kind of the best we can hope for at the moment from a team that usually says NOTHING.



"Hi XXXX


Normally we forward these kinds of issues to the engineering teams to review, and tend not to have any feedback to share back with the reporters (unless there's something you'd need to do differently). So likely you won't hear much back from us about this, if all goes well :) .


Cheers,


John"


Now, I realize...that this will not quell the folks that are hoping for immediate and definitive answers. If they tell us we need to do something different. We will inform the post. THAT SAID. We will ALSO inform the post if Google begins quietly resolving this issue, it wont happen overnight if they do, they index data all over the country and world could be weeks or months there is no timeline. 


Our teams have a laser focus on this now and we are continuing a significantly energized effort on rolling out new changes to our platform. I hope folks realize we take this stuff seriously, there are human beings working on this who care A LOT about our dealers and we will continue to be relentless in trying to be better.


AGAIN, anyone who wants to reach personally:


Andy MacLeay

andy.macleay@coxautoinc.com


Will let you guys know if we hear anything further.