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After 42 years in the car business, I could write a book on shady things customers have tried to pull on me. How many times customers have brought back their trade with the audio system removed or wheels and tires replaced. How many times they told me their car hasn't been wrecked and it shows on a CarFax while they owned it. I noticed that you didn't chose the appraisal portion. How many times have you run into that? I didn't work for "jicky" dealerships and trained my people to be professional and never lie to a customer. If someone was telling a lie, it wasn't my people. I got a lot of repeat and referral business. I loved those customers. It was always, quick and easy. My stores were always at the top in CSI.I know some car people that are so crooked, when they die, they will just screw them into the ground. I know some customers that are just like them. Not all good and not all bad.
After 42 years in the car business, I could write a book on shady things customers have tried to pull on me. How many times customers have brought back their trade with the audio system removed or wheels and tires replaced. How many times they told me their car hasn't been wrecked and it shows on a CarFax while they owned it. I noticed that you didn't chose the appraisal portion. How many times have you run into that?
I didn't work for "jicky" dealerships and trained my people to be professional and never lie to a customer. If someone was telling a lie, it wasn't my people. I got a lot of repeat and referral business. I loved those customers. It was always, quick and easy. My stores were always at the top in CSI.
I know some car people that are so crooked, when they die, they will just screw them into the ground. I know some customers that are just like them. Not all good and not all bad.
