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They are all lazy ...the salesperson that does it and the manager for letting them.  Most Sales Managers spend their day waiting for a salesperson to bring them a deal.  All of them, salespeople and managers, waste more than half of the day doing unproductive things.  Like hamsters in that circular thing, people confuse motion with productivity.  If you want a bunch of clerks, you don't have to train.


Take a T.O. and ask the customer how he liked the way the vehicle drove.  About a third of the time, the customer never drove the vehicle.