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Actually Ed, I was speaking as a customer.  I am shopping DMS and CRM systems right now.  To me, it is very similar to what I imagine our customers going through.


Research, research, research.  Reading reviews.  Some websites suck.  Some websites list their subscription rates and seem proud of them.  Some say call for a price (which to me means WE ARE REALLY EXPENSIVE).  I want to do my own research and gather my own information.  I am hesitant to give my contact information because I get 5 calls a day now.  The whole thing Ed. 


These vendors are all credible.  They are all in business because they have a "good" product.


I will end up ultimately doing business with the one that I trust.


I respect your stance, and quite honestly have enough respect for you to simply agree to disagree.