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Agreed. The problem, though, is that there is an irrational fear of losing the sacred cow. There are managers/owners that rule out of fear. So they will do anything to keep that cow. There are some other posts in this thread that convey what you, too, are saying. Let's develop a strategy to that allows management to influence their staff developing a team.


That leaves the question who is responsible for training? And how the dealer is going to implement the strategy? We used DSU lead management training as well as their scoring sheets. We have been using their scoring sheets too, which has increased sales.