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Hi Drew & Chris.  I agree, is no benefit for a car shopper to DL an app*.   I have only one app scenario that makes sense for a car owner.


My car talks to my app.

-and- 

My app talks to my car.


The app becomes an extension of the car. It's called M2M communications (Machine to Machine).  Here's an old concept slide I made on this:

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This is an OEM channel. GM's app is really cool. The next wave is coming where the lines between the phone and the car are merged.

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Things are moving fast out here!




*Look at TrueCar's difficulty.