We do walk around Video for our customers, I would like to say every weblead gets one but all I think I can honestly say is about half of them get a walk around Video. We have multiple cameras that the sales person will use to make a personal video, our Internet Dept uploads them to youtube and we use Dealersocket's Youtube integration to send out an email with the video embedded. This is one of the first things we send to a internet prospect, in most cases we haven't made contact yet.
The integration feature on Dealersocket makes sure the customer does't see a bunch of other suggested videos from other dealers and keeps them pretty much on just their video. So you still get to post all your videos on Youtube for all the other good reasons.
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Here is a link to a pretty standard video by one of our salespeople, not one of our best, but not the worst.
I find the hardest thing is just to get the sales people to do it and and them to do it well. They try to take shortcuts often, but most of them believe in them and customers love them.
we sometimes will send a customer multiple videos responding to questions and other things, but I leave that more up to the sales person to decided if it is necessary. I fully support it however and encourage it.
