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I totally get how much faster and easier silent video is. But, how did you conclude that silent video was superior? Email replies? Special phone tracking numbers?



Behavior of a satisfied video user:

  1. Watches the video to the end
  2. Replays the video.
  3. Watches your other videos.


For me, the #1 metric is "Watches the video to the end".   When I use to run videos back in the day, youtube could not supply me this so I used a free video host that could supply me with this,  I used ooyala.com