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Steve, this really sucks. We use TimeHighway with MileOne so I have no experience with XTime but hopefully someone here in the forums will have some experience or maybe someone from XTime will chime in and help out.I would have to say, over all our experience with TimeHighway has been positive but I have to be honest, I have not had my hands deep into this program. They all seem to have their faults.As for Encompass, if you are referring to the Compass CRM..I believe this is a proprietary CRM solution that AutoNation uses. However, I do know that they just sold the "code" to DealerTrack. Not sure exactly what that means...but I suspect that DealerTrack will be offering their own "CRM" based on the Ncompass CRM product soon if not already pitching it.In the past I had heard good things about UDC but I also know that the people that I was impressed with over there a few years back are no longer with them.
Steve, this really sucks. We use TimeHighway with MileOne so I have no experience with XTime but hopefully someone here in the forums will have some experience or maybe someone from XTime will chime in and help out.
I would have to say, over all our experience with TimeHighway has been positive but I have to be honest, I have not had my hands deep into this program. They all seem to have their faults.
As for Encompass, if you are referring to the Compass CRM..I believe this is a proprietary CRM solution that AutoNation uses. However, I do know that they just sold the "code" to DealerTrack. Not sure exactly what that means...but I suspect that DealerTrack will be offering their own "CRM" based on the Ncompass CRM product soon if not already pitching it.
In the past I had heard good things about UDC but I also know that the people that I was impressed with over there a few years back are no longer with them.