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AutoEngage.ai — DealerRefresh Vendor Library
About suggest a correction →
AutoEngage.ai provides an autonomous AI service assistant ('Lisa') that texts dealership customers, holds two-way conversations, and books service appointments directly into the DMS — without a BDC.
What you do with it
automatically capture and book service appointments without manual BDC intervention, so they can reduce missed appointment opportunities and administrative overhead
When service appointment requests come in after hours or during peak customer inquiry periods
sustain ongoing conversations with customers via SMS to qualify needs and confirm bookings, so they can free up human staff for higher-value sales activities
When a dealer wants to maintain customer engagement through two-way dialogue but lacks BDC staffing or capacity
directly integrate appointment bookings into the DMS without manual data entry, so they can eliminate scheduling conflicts and duplicate entry errors
When service appointments need to be synchronized with the dealership's existing systems in real time
Community evidence
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