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Ava Voice AI — DealerRefresh Vendor Library
AVA (AVA Voice Labs) is a 24/7 AI voice agent platform for car dealerships that answers inbound calls, books service and sales appointments, qualifies…
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AVA (AVA Voice Labs) is a 24/7 AI voice agent platform for car dealerships that answers inbound calls, books service and sales appointments, qualifies leads, and routes callers across sales, service, and parts departments.
What you do with it
handle call answering and initial customer qualification, so they can reduce missed calls and capture leads automatically
When a dealership receives inbound calls during business hours and after hours
automate appointment scheduling across departments, so they can free up staff time and increase appointment capture rate
When a dealership needs to book service and sales appointments without manual staff intervention
qualify and route leads to appropriate sales, service, or parts teams, so they can improve sales team efficiency and conversion rates
When a dealership wants to prioritize high-value leads among incoming callers
Community evidence
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