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BCJS Enterprises LLC — DealerRefresh Vendor Library
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BCJS Enterprises LLC, founded by Joe Sassin, provides fixed operations training and consulting to car dealerships—including service advisor coaching, technician MPI training, parts inventory management, and fixed ops management programs—aimed at improving service department profitability.
What it's hired to do
train service advisors and technicians to sell more services and parts per customer visit, so they can increase service department profitability
When a dealership's service department is underperforming financially
implement management programs and consulting to optimize service operations, so they can reduce waste and improve operational efficiency
When a dealership lacks systematic processes for managing parts inventory and fixed operations
provide coaching and training to service advisors and technicians, so they can develop consistent sales and service execution skills across the team
When a dealership wants to build staff capability in the service department
Community evidence
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