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Flai — DealerRefresh Vendor Library

Flai is an independent, YC-backed AI communications platform that automates inbound calls, SMS, and email for car dealerships to capture leads and book service and sales appointments.

What you do with it

automatically respond to and qualify leads across calls, SMS, and email without manual staff intervention, so they can convert more inbound inquiries into scheduled appointments
When a car dealership receives high volumes of inbound calls and messages from potential customers
scale lead capture and initial qualification during high-demand times without hiring additional team members, so they can reduce lost sales opportunities due to unanswered customer contacts
When a car dealership has limited staff capacity to handle peak inquiry periods
provide 24/7 automated response capability to capture leads outside business hours, so they can increase appointment booking rate across all hours of the day
When a car dealership wants to ensure no customer inquiry goes unaddressed

Community evidence

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