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osam.ai — DealerRefresh Vendor Library
Osam.ai is an AI-powered communications platform built for automotive dealerships, offering LLM-driven voice agents that answer inbound calls 24/7,…
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Osam.ai is an AI-powered communications platform built for automotive dealerships, offering LLM-driven voice agents that answer inbound calls 24/7, schedule service appointments, handle texts and chats, sync with the dealership's DMS/CRM, and proactively reach out on recalls and no-shows. The platform is designed to eliminate missed calls, automate routine customer interactions, and free service advisors to focus on higher-value in-person work. Osam positions itself as an operating system for dealership communications, targeting fixed operations and the full service-scheduling workflow.
What you do with it
capture and qualify inbound leads automatically without dropping calls, so they can recover missed call revenue and convert unanswered callers into booked appointments
When a dealership receives inbound calls after hours or when the BDC is busy
automate appointment booking and send proactive confirmation reminders, so they can reduce no-shows and fill the service schedule without staff overhead
When a service department schedules appointments manually and customers no-show
execute outbound AI-driven SMS and call campaigns that sync results back to the DMS, so they can drive incremental service revenue from recall and maintenance upsell at scale
When a dealer needs to run recall and retention campaigns across hundreds of customers
Community evidence
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