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Pam AI — DealerRefresh Vendor Library
About suggest a correction →
Pam AI is a voice AI platform (Receptionist and Outbound Marketing agents) that answers inbound dealership calls 24/7, books service and sales appointments, and runs outbound customer campaigns — deployed at 800+ rooftops and integrated with CDK, Tekion, Reynolds, Xtime, and Dealer-FX.
What you do with it
answer and qualify inbound calls without missing opportunities, so they can capture more leads and appointment requests automatically
When dealership receives inbound calls outside business hours or during peak periods
convert inbound callers directly into confirmed appointments, so they can reduce no-shows and increase appointment attachment rates
When dealership needs to book service and sales appointments at scale
execute outbound customer campaigns through personalized voice interactions, so they can drive repeat service visits and sales opportunities from existing customer base
When dealership wants to re-engage past customers or prospects
Community evidence
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