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Premier Connect — DealerRefresh Vendor Library
About suggest a correction →
PremierConnect, Inc. is an independent call center services provider specializing in inbound, outbound, and chat contact center solutions exclusively for luxury automotive dealerships, with a focus on Mercedes-Benz retailers.
What you do with it
handle customer calls and chat interactions professionally without hiring and training internal staff, so they can reduce operational overhead and customer wait times
When a luxury automotive dealership receives high volumes of inbound inquiries and service requests
execute outbound calling campaigns to nurture leads and schedule appointments, so they can convert more leads into appointments
When a dealership wants to reach prospective buyers and follow up on leads outside normal business hours
ensure every customer interaction reflects the premium brand experience through trained, professional agents, so they can preserve brand loyalty and customer satisfaction
When a luxury dealership needs to maintain brand reputation and customer satisfaction with high-touch service
Community evidence
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