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Total Customer Connect — DealerRefresh Vendor Library
Customer communication and engagement platform likely serving automotive dealerships.
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Customer communication and engagement platform likely serving automotive dealerships.
What you do with it
Total Customer Connect helps a dealer unify and manage all customer communications in one platform, so they can reduce response times and prevent lost customer inquiries
When a dealership has multiple customer touchpoints across phone, email, and chat
Total Customer Connect helps a dealer automate and track customer engagement workflows, so they can increase conversion rates and customer retention
When a dealer wants to follow up with leads and customers after initial contact
Total Customer Connect helps a dealer provide consistent, coordinated communication experiences, so they can improve customer satisfaction and loyalty
When a dealership team struggles with disconnected communication causing customer frustration
Community evidence
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