- Apr 1, 2012
- 144
- 35
- First Name
- Cody
This is getting a little deep, but it reminds me of some of the training counselors receive. They are trained to avoid having physical objects between you and the person you are speaking with as it is a nonverbal clue suggesting that you need to have barriers. By removing this you are suggesting a more open level of communication, and keeping all parties more relaxed.
Here's a worksheet on it: Advising & Learning Assistance Center, Rensselaer Polytechnic Institute
"Be open to the speaker by using open body language and by removing any physical barriers (such as big desks) between you and the student. These simple actions will show your receptiveness to whatever the student has to say."
So, an additional advantage of using Ipads is that you are forced to remove the physical barrier between you and your customer. You will be forced to move to the same side to explain everything on the screen. This should lead to more open communication and trust.
Here's a worksheet on it: Advising & Learning Assistance Center, Rensselaer Polytechnic Institute
"Be open to the speaker by using open body language and by removing any physical barriers (such as big desks) between you and the student. These simple actions will show your receptiveness to whatever the student has to say."
So, an additional advantage of using Ipads is that you are forced to remove the physical barrier between you and your customer. You will be forced to move to the same side to explain everything on the screen. This should lead to more open communication and trust.