So recently we had a discussion about "upgrading" our sales staff. The goal would be to develop a job description that included the responsibility of being "Internet Certified". Then as leads were processed by the BDC, only salespeople that obtain this in house certification could handle Internet Leads.
I know of many stores that routinely follow a process of giving leads to there salespeople. Some have no rhyme or reason as to who gets the lead and others decide that the person who greets the client gets the lead.
I am looking for and advice, job description or process that would make it a more formal process to get the Internet Leads from the BDC.
Thanks in Advance.
I know of many stores that routinely follow a process of giving leads to there salespeople. Some have no rhyme or reason as to who gets the lead and others decide that the person who greets the client gets the lead.
I am looking for and advice, job description or process that would make it a more formal process to get the Internet Leads from the BDC.
Thanks in Advance.