RefreshFriday Webcast

Your Presence is your leverage

It is the annual year-end check-in with Cliff Banks. How crazy was 2022 and what does he predict for 2023? For those of you who don't know Cliff, welcome to...

Why the switch to GA4 now?All new Google Analytics... What is GA4? Why is it important?We are lucky to have three experts, Brook Barker, Valentine Kopjo and ...

FTC Safeguard Rules have been extended 6 months. We had this show lined up with Tom Kline to speak about these rules in great depth on December 9th - when t...

Interest rates, diesel prices, aging inventory, and aging customer vehicles... Mike is back to talk further about the challenges around transport and what th...

Nick joins Jeff and Alex to talk through the importance of vertical video, using Tik Tok as a tool for other mediums, and how to be ready for a recession.Nic...

It is always a killer show when Matthew Haiken joins us. If you don't know Matthew, he is the dealer principal of the Prestige Auto Collection in New Jersey...

DealerRater is 20 years old! Wowwowowowowwow! Jeff and Alex were early adopters and have fond memories of that solution getting started.Beyond memory lane ...

Have you ever wondered how the dealer principal determines his future? They undergo succession planning to determine if it makes sense to keep pushing the b...

We've gotten to know Montway much better since the pandemic hit, and shipping cars became a bigger part of the dealership business. Their technology has made them an interest to DealerRefresh. Mike Trudeau is the Executive VP of Business Development, and he will walk us through who Montway is and what they do. It is interesting to hear how technological logistics have become important in meeting today's rapidly changing consumer expectations.

Aren't we all entirely in the used car business? Unless you're selling new Teslas (and if you are, why are you here), franchised and independent dealers sha...

The last two years have not brought our car salespeople's skills forward. They've gone the other way. As we are now seeing the market soften, it is time to r...

It is always a good time with ActivEngage's Carol Marshall & Ted Rubin. In this RefreshFriday, we will dive into how video fits into chat, where conversions...

Damon returns to DealerRefresh to talk about the ASOTU conference from last week. We'll also ask what's changed since he was last on RefreshFriday two years...

Do you know how your inventory gets around and is decoded?There are lots of data companies supplying the solutions dealers use. Today we'll better get to kno...

We all know inventory is low, and the next 3 months of allocation are already sold, so getting our sales processes better tuned is a complete waste of time. ...

What happens when the dudes from the Automotive State of The Union talk to the dudes from DealerRefresh? We don't know yet, but cool things typically happen ...

When www.space.auto hit our radar we were excited to see another website solution built on the WordPress platform, but then we learned they are about to laun...