• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

POLL Applicant Rejection Etiquette

What is proper applicant rejection etiquette:

  • Generic, we went another direction.

    Votes: 3 100.0%
  • Specific notes on applicant's submission.

    Votes: 0 0.0%

  • Total voters
    3

ChrisR

Boss
Oct 12, 2015
480
425
Awards
6
First Name
Christian
Question about etiquette for rejecting job applicants...

Is it better to send a generic, "Thank you for applying, after reviewing all of the submissions, we have found others who fit better with this position." Or, provide feedback, based on what immediately took their application out of the running?

Example, first two sentences of an resume stated: "I am custom service. I love to service and help people," there were a plethora of spelling, and grammatical errors, that ended up being those small details that helped whittle down the submission pool.

Thank you!
 
That was my original thought, however, I have read some industries are giving some feedback. If asked, I may be more inclined to give some information regarding why their application did not make the next round.

You could keep it generic but then if the candidate comes back inquiring why he or she was rejected then you could provide some feedback. I've done that in the past.
 

✨ AI Highlights

A dealership manager asks whether to send generic rejection letters to job applicants or provide specific feedback about disqualifying factors like poor writing skills. The consensus strongly favors generic rejections as the safest legal approach, though several responders note they're willing to offer feedback only if an applicant proactively reaches out asking why they were rejected. The thread reflects the automotive industry's cautious approach to hiring liability in today's litigious environment.

Replies Views 7 3,194 Started Last Reply