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  1. NLorenzo

    VinSolutions issues

    We're in the same boat on speed on a 10Mb fiber connection and VIN behaves utterly independent of our actual connection speed or utilization. There are days it coasts and days it crawls, but I always seem to have slightly better luck using it from home on my 15Mb cable connection or from my old...
  2. NLorenzo

    What's in YOUR Garage?

    2008 Volkswagen GTI with DSG, some minor suspension and trans mount changes but nothing insane done to it as a toy - yet. Me and APR Performance are going to enter a strategic partnership designed to wreck my bank account later this year. Burned through my love for a 2006 Pontiac Grand Prix...
  3. NLorenzo

    Invest in your future... The Future is Hybrid and Electric Transportation

    I'm excited to see where it all goes, but I'm glad to see the tendency among auto manufacturers to utilize smaller and/or more potent engines - Chevy Cruze springs to mind with the little turbo four-pot it's swinging. I'm a big fan of ridiculous speed and excess tire smoke (slowest car I've...
  4. NLorenzo

    Browser Tab Snap Shot

    Not counting this post... In Firefox (only one open right now) -VIN Solutions -Our Chevy Store -Our CJD Store -5 other DR posts -Autoblog (story about Audi eschewing F1... still) -Jalopnik (everything) -vAuto (Yay Photos!) -Newegg (Corsair SSD's... on the fence on that one) -Engadget (Anything...
  5. NLorenzo

    VinSolutions issues

    I thought I would post a follow-up to my "gripes" from some months back. I'll give VIN credit in that I was contacted by one my reps and we did go over several issues and some things have been addressed since then. From my end the system itself works pretty well and indeed we do like...
  7. NLorenzo

    What are you using for your Photo Booth Curtains?

    We've got a good relationship with a local awning company who put together our studio walls and our curtains for the other two sides which are a high opacity white vinyl almost like a tarp in texture, but very low to no gloss. We've got about 9 to 10 lights set up and linked to our Nikon D300S...
  8. NLorenzo

    What do you think of this?

    Sounds an awful lot to me like it's from the people who brought us "Two for twice the price of one". Our CJD guys tried posting their sale price including some special qualification rebates (Chrysler TDM, FFA, Military, Trade Up/Trade In) with full disclaimers on every car (including the price...
  9. NLorenzo

    QR Codes - In or Out?

    Samsung Epic (Android 2.2) saw it right away, though it is more annoying to zap than a QR Code since it wants it to sit in the dead center of the reticule whereas QR codes are more forgiving in how they get read. On the flipside, the instant the tag was inside that target it was read.
  10. NLorenzo

    Web Browser Requirements - Stuck with IE6/IE7 still?

    I keep Chrome 10, Firefox 4 (caching to RAM), Safari, Opera and IE 8 (until my Windows 7 upgrade happens... soon? Hoping) just to try and see who breaks what and where. I also check out many of our sites on Android browser, Dolphin HD, Dolphin Mini and Skyfire (thanks Tegra 2 tablet); I intend...
  11. NLorenzo

    GM Internet Lead Response Time - OFFICIAL thread

    I can second from experience with Overnight BDC that they are a solid direction to go and I actually sleep and lead a reasonably normal life with them around. I generally get support very quickly if I have a question or an issue. As far as GM leads are concerned they can manage replies to sales...
  13. NLorenzo

    VinSolutions issues

    This remains our single biggest gripe, and proves to continue to be a serious issue when it comes to the surface. We lose time and money fighting to enter customers during downtime, or experience fascinating issues like being the only people who can't access our own websites because for some...
  14. NLorenzo

    Need a few Specific CRM functions

    Which CRM are you using, specifically? The last couple of CRM we used here (Autobase and now VIN Solutions) have had a "Want List" or "Wish List" function attached to a customer, where we can designate make, model, year, price, etc. The VIN Solutions "Wish List" function lets us specify to...
  15. NLorenzo

    Infiniti Offers Consumer Ratings and Reviews

    I think this is the sort of thing that luxury brands will do well at, with lower volume and the ability to more consistently supply a positive customer experience in part because of that. Additionally, a luxury car normally has fewer apologies to make since the selling price justifies the...
  16. NLorenzo

    1994 Today Show - "What's the Internet?"

    If I knew then what we know now, I'd be the scariest 11 year old kid I can think of. I was also deeply enjoying my 9th year of utilizing a command prompt (I hated Windows 3.1) and working on putting together my first round of "upgrades" to my hand me down full tower IBM (whose ancient, Eldritch...
  17. NLorenzo

    Using Barcode to Track Vehicle Inventory

    I would love the ability to utilize line barcodes (or even better, QR codes) for inventory management and tracking which cars need to be "taken over" for photos, nearly every one of my managers and salespeople (and our lot guys, actually) is using a smartphone, and tying all these things...
  19. NLorenzo

    VinSolutions issues

    We're in the same boat as you on this one. It's unreliable and a little unintuitive to use; part of that is the salesperson, but the bulk of it is the fact we shouldn't have to teach them when it will or won't work. If they leave midway through a scan, it won't work for anyone else until we...
  20. NLorenzo

    Digital Brochures. Do you use them? If Yes, How are you using them...

    I'm in agreement with the others in this thread that the brochure in question was a bit dense on the load times. The idea is nice, and it would be something I wouldn't mind being able to toss to my customers, but as it sits it's a little heavy on the loading and reading, and a little light on...
  21. NLorenzo

    Cisco phone system

    In my former job as an IT Technician/Grunt/Wireslinger, we did a number of phone system installs. I recommend going through someone with plenty of experience, and Asterisk based systems are extremely robust, solid and capable. With a good programmer backing the system in use, you can get...
  22. NLorenzo

    Salary for Internet Sales Manager or Director

    Lurked for the last couple of weeks, had to join as so far this is about the only place I've found that seems at least relatively active and full of solid information. I wanted to throw in my two cents as far as pay structure is concerned, and how we've tried to get the issue handled at our...
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