#crm

  1. avelazq

    Stay Classy and Sell More Cars: The Ultimate CRM Checklist for Dealerships

    CRM Checklist: Streamlining Car Sales with Efficiency and Effectiveness In the fast-paced world of automobile sales, efficiency and effectiveness are paramount. To ensure your dealership operates smoothly and maximizes its potential, it is crucial to have a robust Customer Relationship...
  2. David Steinberg

    If someone else controls access and use of your data, do you really own it?

  3. Dan Sayer

    Salesperson Checkout Process - What you got?

    What do you use for nightly checkouts with sales teams? In our prior CRMs there were checkout processes baked in. Not with VinSolutions. What processes does your store use to make sure Tasks are complete (like actually done with some inspection)? Accountability is something that I'm ramping up...
  4. THEINTERNETCOACH

    Warning for Elead CRM dealerships on customer service

    Just wanted to share a disturbing development about Eleads. We have multiple clients on the platform currently. I was workign on helping them with an issue last week. Tried to call Eleads support multiple times. Each time, I was on hold for over 20 minutes before deciding to abandon the...
  5. Chris Vitale

    Ninjas New Leads with NO Response... oops!

    As a customer, there’s nothing worse than being ignored or getting a response to your inquiry that doesn’t answer any of your questions. Before the world of Covid, many dealers heavily focused on answering leads in a timely fashion. Heck, even most, if not all, of the OEMs had standards in place...
  6. Kyle Gage

    Space Tired of Garbage in, Garbage out?

    CRMs... can make you millions of dollars, or they can be a mess of underutilized tools that your salespeople see as a chore to use. Have you ever felt like follow-ups are completed to appease the sales managers? Yeah, you and most other sales teams. It doesn't have to be this way! The problem...
  7. Kyle Gage

    Space One heck of a ride!

    • 2 Years • 28 Team Members • 5 Fully Functional Versions (Mac, PC, Web, iPhone, Android) • 1 Massive Vision When I first started in automotive 10 years ago… I had no idea that I would be bootstrapping multiple technology companies that successfully serve car dealers… but after being a client of...
  8. Chris Vitale

    What I've learned as a vendor: About Products (Part Four)

    Having the right products – tools and resources – on the dealer level can have a meaningful impact. But for every good product available there’s one that just doesn’t cut it. We’ve all at one point or another been pitched a lousy product peddled by our vendors, right? And some of us have even...
  9. Kyle Gage

    Space The difference between sales and marketing.....

    The difference between sales and marketing... This week is an incredibly exciting one. Over the last couple of years, we have been developing solutions to what problems desperately need to be solved in automotive... and honestly, now we've been building them - we've seen why nobody has done it...
  10. Kyle Gage

    Space Space Auto launches LOOP July 1st!!!

    Let’s LOOP! If you haven’t heard of it that’s ok. Here’s what I can tell you. Space Auto is looking for 25 dealers preferably small independent or small to medium size OEM operators who would like a single unified multi-touch point marketing and CRM system. We’re in Beta and going live July 1...
  11. emilymoore

    Current CRMs are missing an important piece of our business

    I have recently submitted a feature request to Vinsolutions that could expand the capability of the CRM to include the important function of purchasing vehicles from our customers. Every dealer has become a buying center, yet our CRM fails to provide an adequate way of handling these customers...
  12. Brad Burlingham

    Rank the CRMs

    Hi all, Realizing this is a loaded question, but curious who you all think are leading the pack in crm. We are currently on elead at our 12 stores and i cant even remember the last innovation they had. As painful as it is to change, we are considering making the move. I know the choices...
  13. Alex Locklair

    Autotrader Inventory Scarcity and Making an Acquisition Plan

    Below is an article written by Autotrader's Director of Digital Marketing, Kevin LeSage, featured on our Dealer Advantage Blog. We wanted to share it with you and see if you have any comments or feedback. Inventory is scarce and expensive. So, let’s build a proactive acquisition plan. Dealers...
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