dealer reviews

  1. DaveNovotny

    Any Luck With Review Removal Companies?

    Wondering if anyone has had any experience with "review removal companies" such as removebadreviews.com, your.reputation-guards.com, guaranteedremovals.com, feedbackclarity.com, etc... I am familiar with the google support dashboard and escalating reviews that go against guidelines/policy, but...
  2. Jeff Kershner

    #RefreshFriday Using AI to Reveal Fascinating Trends in your Dealer Reviews | Matt & Jake of WideWail

    View: https://www.youtube.com/watch?v=Lc4o-0qGZjU Using AI to reveal fascinating trends in your reviews Widewail returns. So soon, you ask? @Matt Murray and @jakehughes are back to follow up on that promise and to share some more industry-level insights. In their last appearance, they...
  3. Jeff Kershner

    #RefreshFriday CDPs, Chat GPT for car dealers, and Review Assassin | Gray Scott

    View: https://www.youtube.com/watch?v=6B2FJDo9AQA CDPs, Chat GPT for car dealers, and Review Assassin Did you know Gray is launching a new company? You're going to hear about it on RefreshFriday! DealerRefresh is full of fans who want to hear about new technology. Gray's is hitting the...
  4. digital_gangster

    Does Asking Customers for Voice Reviews Make Sense?

    Listening to a podcast the other day and the host asked for "voice memos" to be sent to an email address. It got my brain going 100MPH because that's how it works and I was wondering if asking customers for VOICE REVIEWS would make sense for an auto dealership. What do you think? Because I am...
  5. Chandra Dickson

    DealerRater Employee Certified - help me understand...

    Hey friends! Our dealership has a plugin that allows for our DealerRater "certified" employees to show up on our "Meet Our Staff" page. We absolutely LOVE DealerRater around here! It's a strong tool; we're a dealer of the year through them and strive to make LotShot part of every customer...
  6. U

    What is going to drive the Dealer's Digital Advertising market?

    I was just thinking that what is going to drive the digital advertising market for automotive dealers in US? Will it be Social Media Marketing or Video Ads or Mobile Marketing or Search Ads? Today the dealers spend most of their ad budget on search ads, but what about tomorrow, what is their...
  7. Jeff Kershner

    Cars.com to buy DealerRater

    Announced this morning - cars.com sets out to acquire DealerRater - http://www.streetinsider.com/dr/news.php?id=11862382 What will happen to DealerRater? Was this nothing more than a strategy to mess with AutoTrader.com? Will we even hear the name DealerRater after 6 months?
  8. Jeff Kershner

    DealerRater Mobile App - LotShot - are you using it?

    Over in the thread where I'm somewhat documenting my return to the dealership, I mention DealerRater's new(er) mobile app LotShot. The app has been out for awhile now, @kevinfrye first wrote about it in his Digital Dealer 17 Review. If you're a DealerRater partnered dealership and you're not...
  9. Jeff Kershner

    Are you a Cars_com RepairPal Certified Service Department?

    Cars.com and RepairPal have had a partnership of some degree dating back to 2008. Here's a snippet from the 2008 announcement... RepairPal will join forces with Cars.com to deliver a unique experience for consumers needing automobile repair and ownership information. The two companies will work...
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