jerry thibeau

  1. Jerry Thibeau

    We've been doing it WRONG!

    What if all these years we've been trying to engage customers the wrong way? I am talking about getting customers to share their contact information with you from website visits. Currently most of you give the customer no reason to want to fill out a form on your website. You provide all the...
  2. Jerry Thibeau

    How Stupid Is This?

    I’ve read a lot of stupid articles by people claiming to be automotive gurus, but this one is the biggest piles of crap I have yet to read: https://www.dealerrefresh.com/stop-wasting-money-phone-training/#more-23450 I equate this to a doctor telling you that you have cancer and then suggesting...