outsourced bdc

  1. Holly_phoneninjas

    Ninjas Why You Should Outsource BDC

    Why You Should Outsource Your BDC I recently read an article that referenced Mike Johnson, owner, and president of Antelope Valley Ford and Shuttle Lincoln Mercury in California. He likes to tell people he invented the BDC 20 years ago. He tells the story of a young woman that called to sell...
  2. Marc Lavoie

    Car Dealers: 7 Sales BDC Money-Murdering Mistakes

    Dug up that article I wrote a while ago to update the content & send it over to proofreading because it needs major syntax & spelling check. I see shifts in automotive BDCs these days. Some car dealers are still wondering if it makes sense to create an internal department, others are simply...
  3. Greg Wells

    Hiring Experienced Automotive Business Development Center Agents to work from home

    Looking for employment? We are ready to hire immediately! Due to rapid growth we have an immediate need for full-time experienced BDC men and women to work from home. The ideal person will be an energetic, outgoing person with a positive attitude and a strong work ethic. Automotive BDC...
  4. Steve Stauning

    What is FCA Thinking?

    Perhaps this is an oversight by the dealer I'm working with, but we received the voicemail below during a recent mystery shop. The voicemail was the first call received to a new lead submitted on the dealer's FCA-approved Dealer.com site. It came in one minute before the dealer's BDC called and...
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