phone ups

  1. Jeff Kershner

    AVID Voice ID for CRM logging Phone-Ups

    I have a feeling this isn't going to go as smooth I would like it. Starting next week we are going to implement Voice ID for Elead CRM - integration through AVID Technology. AVID will receive a snippet of everyones recorded voice for Voice ID - determining who took the phone-up by recognizing...
  2. Marc Lavoie

    I built an AI Agent to answer a dealer's phone

    A couple of weeks ago, I ignored my to-do list and spent a full day building an AI Agent taking phone calls for car dealers. This is the result:
  3. J Picciotti

    How is Your Training Going?

    Phone Ninjas is more than a coaching tool, it’s a system, a methodology. We want to provide a friendly reminder of the system and a few practices on how to capitalize on the system and all it has to offer! Our mission is to create for your dealerships strong, assertive and confident associates...
  4. CallingCorbyn

    What process do you have in place to manage missed calls?

    AND how many are you missing daily? Who follows up?
  5. Alex Snyder

    Resource Become an Internet Dealership Version 1.0

    Learn from Matthew Haiken of Prestige Volvo who removed the negativity from his stores, empowered all of his salespeople, promoted his Internet managers, and discovered the path to faster YES's is through consistent price and payment presentations through every step of the process. He also...
  6. Chris Fruchey

    Round robin, is it really fair?

    I was recently tasked with starting a BDC at our store due to blown sales calls, not logging, and let's face it sales consultants are lazy. I started at the beginning of the month and we are already seeing a huge increase in shown and sold appointments even though we do not get near as many...
  7. JenniferSuzuki

    Change the direction of your sales calls and set more appointments now!

    Most sales calls all sound similarly…”Thank you for calling ABC Motors, this is Jennifer, how can I help you?” You already know why the prospect is calling you…they want only two pieces of information from you. Availability and Price. So why did you give up control of the call right away...