I am consulting a dealership on some customized reporting for their entire auto group. I am relatively new to the DMS arena, and from what I can tell "ReyRey" has the data locked down.
My question for the forum is, does anyone have any advice/experience with getting automated data extractions from their Reynolds & Reynolds system? We essentially need data for Inventory, Sales, F&I, Parts, Service, etc. I hear that getting customer-centric data would be more of a challenge (due to the sensitivity of it), so that can be on hold for this first go.
Are there any tools within R&R itself that can accomplish this (remember: "automated" is key)? I know of the 6910 screen, Query Builder, etc., but am unclear on how they might help. If accessing the database directly is an option, I don't think that's entirely out of the question. R&R is of course trying to get us to subscribe to the AVID program (an automated downloaded delivered via FTP - the best option!) for a lousy hundred bucks a month. It's not a terrible price, but it's just one small piece of our needs.
Thank you very much!
My question for the forum is, does anyone have any advice/experience with getting automated data extractions from their Reynolds & Reynolds system? We essentially need data for Inventory, Sales, F&I, Parts, Service, etc. I hear that getting customer-centric data would be more of a challenge (due to the sensitivity of it), so that can be on hold for this first go.
Are there any tools within R&R itself that can accomplish this (remember: "automated" is key)? I know of the 6910 screen, Query Builder, etc., but am unclear on how they might help. If accessing the database directly is an option, I don't think that's entirely out of the question. R&R is of course trying to get us to subscribe to the AVID program (an automated downloaded delivered via FTP - the best option!) for a lousy hundred bucks a month. It's not a terrible price, but it's just one small piece of our needs.
Thank you very much!
