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AutoTrader.com finally gets into the dealer reviews arena

Jeff Kershner

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DealerRater and AutoTrader Partner to Bring Dealership Reviews to AutoTrader.com

That’s the big news for today. We knew it was only a matter of time before this happened. Too many listing sites have dealer reviews and you can’t deny the all the studies pointing to the growing importance of dealership reviews and the influence it has on dealer selection.

Speaking with Chip Grueter earlier today, he confirmed that DealerRater now houses MORE than 1.8 million reviews.

1.8 million reviews - OMG that’s a lot of reviews. I’d like $1.00 dollar for each review please. :)

Cars.com was smart and instituted dealer reviews a few years back. Talk about a bold and strategic move. Speaking with Cars.com earlier in the year, they were set to surpass 700,000 dealership reviews by the end of 2014.

Late to the game is have AutoTrader.com. In stead of growing their own reviews, they're taking a short cut by partnering up with DealerRater. Why not, they have 1.8 million review to share.

So what do you think? Good / Bad / Indifferent?

Could another acquisition be around the corner?
 
I think it was a brilliant (and necessary) move on AutoTrader's part. To be able to automatically add 1.8 million reviews to the site? That's a no-brainer. No need to play catch up when you can acquire that much content from the get-go.
 
I think this is great news for all of the dealers that have spent money and effort on DealerRater. I think the value of these reviews will skyrocket now they are on a more purchase driven site. I think the cost associated with DealerRater now has a much stronger leg to stand on.

As for an acquisition, I am kind of surprised it hasn't already happened.
 
I have mixed feelings about it.

On one hand, I think it's great that we don't have yet another platform to try to get adequate review counts on and as @JessicaRuth said, less duplication is a good thing. On the other hand, companies that get so large and buy up everything else, scare me a little - too many eggs in one basket, but I do feel that this is a smart partnership nonetheless.
 
I hear AutoTrader reps talking about the consumer's trust all the time. This is a great step in that direction. With "dealer controlled" reviews (all 4's & 5's) and reviews on/from sites the shopper doesn't understand, they become jaded. I think it's a good branding move on both sides. It' that's a positioning for another buy up, that makes :2cents: too.
 

✨ AI Highlights

AutoTrader partnered with DealerRater to integrate 1.8 million dealership reviews directly into AutoTrader.com, a strategic move that positions the platform competitively against Cars.com while eliminating the need for dealers to manage reviews across multiple sites. Most participants view this as a smart consolidation that reduces redundancy in the industry and enhances consumer trust through reviews on a high-traffic purchase platform, though some speculate it could be a precursor to AutoTrader acquiring DealerRater outright. The key insight is that review aggregation on major automotive listing sites has become essential for both competitive positioning and dealer value.

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