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Jeff Kershner

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:scream:
Anything goes!

And we take no responsibility for the tears from the audience this Friday. You have been warned there may be some offensive things said. By offensive, we mean dealership, vendor, and OEM practices that need to be called out for awfulness.

If you practice one of these things, you will be offended. Wear your thick skin as we dive into the "Unspoken Truths in the Car Business" with our pal and O.G. DealerRefresher, @DrewAment - Drew Ament!


Join us LIVE on Facebook, LinkedIn, or YouTube Friday at 1PM -
https://www.facebook.com/dealerrefresh or
https://www.linkedin.com/company/dealerrefresh or
https://www.youtube.com/dealerrefresh


RF-2021-Aug-13-DrewAment.jpg

Enjoy the show - Recording

 

✨ AI Highlights

A RefreshFriday webcast featuring Drew Ament focused on calling out problematic practices across dealerships, vendors, and OEMs that the industry typically avoids discussing openly. The discussion covered several contentious topics including website vendors, SEO, Edmunds, CarMax, and a critical question about vendor loyalty—specifically who vendors truly work for (the OEM or the dealer). The key takeaway is that transparency about these conflicting interests and industry practices is needed to improve the dealer experience.

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