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Anyone using iHeart's XVin solution - looking for feedback

I have seen instances where certain "eye-candy" vehicles capture a lion's share of the clicks when dealers run a single AIA campaign for their entire catalog and are optimizing for content views or clicks, so it is certainly something to be cognizant of.

We run a variety of AIA campaigns - some for the entire catalog, others for segmented vehicle sets. This ensures we still have a level of control over where our AIA budget goes.

For new cars, we typically create sets for each model and then the body style category. For used cars, we will create sets for different price ranges, body styles, inventory age, CPO, etc. This strategy also allows us to tailor the ad copy and creative to each set's typical buyer persona, all while being able to direct the budget according to our objectives.

And it doesn't hurt to create catalog filters to exclude specific vehicle models (high ends sports cars) or vehicle years (classic cars) that don't need the traffic yet tend to receive a lot of it.
Ryan just gave away gold…in how to segment and optimize your AIA campaigns, to not rely on 3rd parties who promote questionable quality traffic to your website…I wonder how many missed this post.

You’d have to hire and fire quite a few social media companies or agencies before you found one who knew the above approach specifically for auto..

I saw some mention of Target not limiting clicks on SKU…that’s actually not valid at all.

A lot of those campaigns are optimized specifically towards ROAS and similar bidding models, and frequency caps are one of the most commonly implemented optimization methods in display, since WAY before Facebook catalogue ads were even a pipe dream for mark Zuckerberg.
 
I tried xVin last year. Did not have a positive experience with it, actually very similar experiences as Chris and @Ryan Everson had. But I do partner with iHM on other products. So they've reached out again, telling me I should look at their xVin 2.0, because it's "new and improved". From what I can tell, they are showing sales attribution and something called, "InAudience", as a new feature. Anyone see a pitch of the "new and improved" xVin 2.0?
 
I kept pressing for where they were getting the data from the "3rd party anonymous sites". It appeared to just be retargeting. Curious is someone us using it and looking closely at the behavior on their website (with goals and conversions) as it clicks through. If it is just retargeting, you already paid once to generate the VDP (eg. they looked at that specific car on AutoTrader) and then XVin is just retargeting that specific car wherever the shopper goes. Am I incorrect?
XVIN is just a run-of-the-mill VDP retargeting tactic. We used to call it dynamic inventory ads...the industry now calls it DCO (dynamic creative optimization). DCO is actually a bit of a broader term that includes all manner of dynamic personalization product not just product-level retargeting.

How it works...

Someone goes to your website, gets to a VDP (where xvin has a retargeting pixel) and the retargeting pixel captures which VDP they looked at.

XVIN (or whomever) connects the dots between the viewer and the VDP they looked at and then targets them with an ad that has that same vehicle in the ad in an effort to get the user to re-engage. There's nothing exclusive about it...most auto ad vendors can do the same thing.

From a tech standpoint it's not terribly difficult to do. XVIN has to manage a product catalog with all the info from all the VIN's in it and then the ad tag tells them which vehicle should be displayed in the ad to any given user (past visitor). Could be they built their own product catalog software (it's not hard) or could be they are licensing it from one of scores of DCO tech companies (Smartly, Innovid, Bannerflow, etc.)

From a "how cool is it?" standpoint it's no big deal. My old company was one of the first out with it and that was 2009. The tech hasn't progressed since then. The real issue though is that XVIN (and all DCO vendors) require cookies to track your site visitors and cookies just aren't as prevalent as they used to be. All browsers other than Google's Chrome no longer allow cookies by default and I don't think many people go to the trouble of changing their browser settings so that folks like us can track them across the Internet. Between mobile and desktop that's about 40% of users that cannot be tracked. Then you've increased usage of VPN's and Proxy servers which disallow tracking. And most recently nearly every dealer website has pop-up "Consent Banners" that allow the visitor to be able to allow or disallow tracking. If they "reject cookies" or fall into any of the other groups mentioned, they cannot be tracked and ad vendors cannot do retargeting of any kind.

So...meh. It's still a good thing to do but the ad budgets (if being done properly) associated with this kind of thing should be very, very low.
 
This has been a great discussion to follow. There’s been some thoughtful feedback mixed with a few misconceptions, so I figured I’d jump in and help clarify what xVIN actually is and how it works in real dealer campaigns. As I read through this thread and it’s been interesting to see how people are interpreting xVIN. A few of the assumptions being made come from older retargeting and DCO models that look similar on the surface, but the mechanics under the hood are very different.


xVIN isn’t DCO or cookie-based retargeting. The old “VDP retargeting” play followed a visitor around the web with cookies tied to a single VIN. xVIN doesn’t use cookies at all, and it doesn’t rely on prior site visits. It’s built on a custom DSP and DMP designed specifically for automotive, connected to a privacy-compliant identity graph that matches verified in-market shoppers to VIN-level inventory data across devices and channels.


Because of that, most of the people reached by xVIN have never even been to the dealer’s website. The audiences are built from verified shoppers who are researching vehicles across automotive marketplaces and same-brand or cross-brand dealer sites in the same market. These are real shoppers comparing models, trims, and pricing—precision prospecting powered by authenticated behavioral and intent signals, not site retargeting.


The part that usually surprises dealers is what happens next. Through a feature called InAudience, xVIN can connect campaign exposure to real retail outcomes by matching customer records from the dealer’s DMS—names, addresses, and sold VINs—to the identity graph. It’s not theoretical attribution; it shows which consumers were influenced, how they engaged on the dealer’s site, and which vehicles they actually purchased. While no automotive attribution model is ever perfect, no other VIN-level marketing platform provides this degree of visibility into real sales behavior. InAudience gives dealers a clear, data-driven view of how xVIN contributes to actual transactions—something cookie-based or third-party DCO systems simply can’t replicate.


There’s also an optional extension called DeepSignal that lets a dealer take the same verified xVIN audience into Connected TV. It delivers a full :30 spot—dealer branding, Why-Buy messaging, and dynamically inserted vehicles that match each viewer’s current interests. Traditional CTV can target by geography, demographics, income bands, context, and 1P/3P behavioral segments (and some providers use device graphs for household-level reach). What it generally doesn’t do is deterministically reach the same identified shoppers you’ve already engaged via xVIN based on their very recent VIN-level shopping signals—and then personalize the creative with specific matching inventory. That’s the gap DeepSignal fills, typically at comparable pricing to standard CTV.


Finally, the ads themselves aren’t just placeholders for VIN photos. Each is dynamically assembled from live inventory so the shopper sees vehicles that actually fit their current consideration set—make, model, body style, price range, and location—with current pricing and availability.


That distinction matters. A lot of “dynamic” ads in automotive—like typical social carousel or Automotive Inventory Ads—or even non-Meta platforms pull live inventory, but the targeting logic is broad and largely inferred or simply retargeted from the dealer's website visitors. xVIN takes a different approach: its personalization is powered by verified identity data and real-time behavioral signals, so the right vehicles reach the right shopper with VIN-level merchandising without the need of the shopper to first visit the dealer website. This is clearly not the “show them what they just looked at” logic from 2009.


That’s the real picture. If anyone wants to understand how it actually performs in live dealer accounts, I’m happy to walk through it—no sales pitch, just information. It may not answer every question, but it’s a lot better than guessing from the sidelines.
 
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