• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Are Missed Calls Being Properly Logged in Your Dealership CRM?

Dhruven

Lot Lizard
Feb 16, 2024
8
1
Awards
2
First Name
Dhruven
How are dealerships handling missed calls from potential customers?

Does your CRM automatically log missed calls and help sales teams follow up, or do managers have to track them separately?

I’d be interested to know how other dealerships manage missed calls and measure follow-up performance.
 

✨ AI Highlights

A vendor or industry professional poses a question to the DealerRefresh community about how dealerships handle missed call logging in their CRM systems — specifically whether the process is automated or requires manual manager oversight. The thread is an open question seeking peer insight on follow-up workflows and performance measurement, but as posted contains no replies yet, so no conclusions or best practices have emerged from the community.

Replies Views 0 31 Started Last Reply