Are You Using DominionDMX? What are your thoughts?

[nkabbara]

Hello all,

Long time lurker, first time poster. I would like to thank this awesome community. It has helped me tremendously in running our dealership.

I'm looking into changing our current DMS. The main reasons are:

1. Usability and user experience are things they never took into consideration. I'm looking for something fairly intuitive and well thought out to further streamline our process.

2. It's not a web app. It's a desktop application. I'm looking for something web-based.

3. It's disconnected from our ILM and our Website. I'm looking for something that can combine at lease the ILM, DMS and Website.

I first saw Dominion at the 15th Digital Dealer Conference and was impressed with their Demo. I would like some input from someone that actually used them in the trenches. Some specific questions:

1. Do they cover all the basics when it comes to making a deal? (e.g. Purchase orders for buying cars from the public, selling a car with multiple trade-ins, etc...)

2. Is their interface easy to use and intuitive?

3. Do they have good customer support?

4. Are they integrated with QuickBooks?

5. What's your experience in general with them?

I appreciate any feedback!

Thank you!

 

[Jlewis74]

Most of the DMS systems have integrated accounting, most places using QuickBooks usually switch to the DMS native accounting system. Other than that cant tell you a lot as I dont want it to sound like a sales pitch for the company I work for.

My best advice look into several different DMS systems and get a demo on each, and I mean a full in store demo and then look at pricing on each and then decide.