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Building the right computer for your Internet Sales Manager

Alex Snyder

President Skroob
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May 1, 2006
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I know this isn't an area we typically think about, or talk about for that matter, but it is a very important piece in our arsenal.

Warning:  Some of this article (and any following comments) may get a bit on the technical side.

We talk about vendors, leads, CRM's, site hosts, and all kinds of other automotive eCommerce tools but fail to ever bring up Intel, Microsoft, Dell, Apple, Adobe, Sony, etc.

Let's talk about the thing that let's us do our jobs:

The Computer

First off, you can get a lot more for your money if you build your own.  And you can get extremely specific with how your machine operates too!  I've been building PC's since I got my first 386 machine, and there has never been more options for a PC builder than there are today - on top of that, it is waaaay easier than ever!  Yeah, you can buy a Dell or an Apple and piece-meal some small components, but you're stuck with whomever those companies are partnering with for the most critical parts that month.  If you go Apple, you're seriously limited (but their Operating System is impressive).

1.  What are you going to do with it? Build websites, create graphics, splice video, multi-task, monitor things, are you mobile....  how many programs will you be running at the same time?

2.  Processor: Single-core processors are dead.  Dual-core processors are almost dead.  Think Quad-core!  Yeah, that's basically 4 processors in one!  Intel is currently dominating this area and prices aren't that bad.  The new Q3000 just came out and it is less than $300.  More CPU cores allow for more applications to be handled faster at the same time.  Of course, there are a lot of other things about a PCU (FSB, clock speed, ability to overclock, etc), but for the average user those items aren't super important - just buy a Quad core and the rest will fall in place.

3.  Motherboard: This is extremely important.  It needs to be able to handle the communication between all the different components of your computer.  When looking for a motherboard, first look at the Front Side Bus (FSB), which is a measure of the speed communication happens at across the components.  Then look at how well it can handle a RAID configuration or how many components if can handle (USB ports, Firewire ports, PCI slots, sound).  Motherboards can be somewhat tricky too because they come in different chipsets such as P35, X38, X48, 680 with SLi/CrossFire capabilities.  I don't have the time to get into all the details here, but I will say the P35 chipset is probably the most stable one, and the one I recommend the most.

4.  RAM: this is also tricky because it completely dwells on your motherboard selection.  For the most stable system, check with the company who makes your motherboard and buy as much RAM as you can.  Windows XP & Vista (32 bit) only recognize up to 4GB of RAM, and can get funky based on how many RAM chips are filling the RAM slots.  I recommend buying 2 2GB sticks instead of 4 1GB sticks if you're going for 4GB of RAM.  In XP & Vista 64 bit systems you can go up to 8GB currently (there is support for much more, but nothing you'll do will ever take advantage of that).  I recommend staying away from the 64 bit systems right now, unless you really know what you're doing.  DDR2 is the fastest and most affordable right now.  Take a look at the ones with a rating of DDR2 800 or DDR2 with a higher number - I would not go any slower here.

5.  Video Card: for people that don't play with graphics or video games, this is usually an afterthought, but I've always figured you're silly to pack the latest & greatest into a machine and then what you see on the monitor is slow.  The real question here is:  do you want to use multiple monitors and how many?  Workstation cards (NVidia Quadro series are my favorite) are built for multiple displays where as gaming cards (NVidia GeForce are my favorite) can do this pretty well too.  Spend at least $200 in this area and you'll have a plenty fast card for automotive eCommerce.

6.  Hard drive:  you need space to store things on, and you need space for your software to cache to.  Storage is stupid cheap these days.  Super fast 500GB drives are less than $90 now - there really is no excuse in this area.  I like to go with 4+ hard drives in my desktop systems.  I run two drives in RAID 0 configuration for speed and storage, 1 10,000 RPM drive for graphics and video editing (a scratch disk), and an external backup drive, so I don't lose my important stuff if something breaks.

7.  Power: this is another area people don't pay attention to, but it is absolutely essential.  Clean power will make your components last longer and operate smoother.  If you ever get into overclocking, you'll need to invest a lot of time in learning about voltage and the number of rails a PSU (Power Supply Unit) has.  If you're going for a kick-ass automotive eCommerce system, you should invest in a 650W or higher PSU.  PC Power & Cooling probably makes the best PSU's, but Thermaltake, Cooler Master, and Corsair make some excellent PSU's too.

8.  Case & Cooling: Buy a big enough case to fit your components in.  The bigger the case, the more/better fans you should have for cooling (unless you're water cooling) too.  Most cases in the $100 - $300 are adequate for cooling without needing more fans.  If you're getting into overclocking, you should also look at upgrading your PCU fan.  The more expensive cases come with a decent Power Supply Unit (which addresses item #9).

9.  Monitor(s): I can't stand working on a machine with only a single monitor.  I like at least 2.  If you're developing video or graphics for the web, you should have one really good monitor and one of a lesser quality.  You need to see what your audience will see.  If you've been playing on a 17 to 19" LCD monitor at a 1024x768 or 1280 x 1024 resolution, you'd absolutely love a 22" or higher widescreen monitor at 1680x1050 or higher resolution.  Look for a monitor with the highest refresh rate:  60 Hertz is okay, but faster is even better.  Response rates are measured as 2ms, 5ms, 6ms, 8ms - the lower the better.  You should also pay attention to contrast ratios 500:1, 800:1, 1000:1 - the higher the better, but this isn't as serious as it used to be.  Most of today's monitors are pretty good here.  The contrast ratio is a measure of how well the monitor can display blacks (basically).  Monitor calibration is a good idea too, but that' a whole 'nother topic.

10. Going green/conserving energy: Major advances have been made in this area recently.  You can check specs on any component to see the kind of wattage it eats.  Obviously, the lower, the better.  In my house, I have 2 desktops and a laptop.  When I fire-up the 4 year old machine for a long period of time, I notice a difference on my power bill.  When I only use my newer stuff, my power bill is significantly less.  Over time, a newer system will pay for itself!  Microsoft's Vista OS and Apples OSX are excellent at power saving if you leave your computer on all the time.  By the way, I don't recommend leaving your computer on all the time.

11.  Laptop: the above components also apply to laptops, but you're a bit more limited when you want to go mobile.  I don't suggest building a laptop from scratch.  Buy a laptop that appeals to your mobility.  I use a medium-powerful Sony VAIO from 2005 that is small enough not to be a burden when I travel.  Laptops are mostly about your own needs and budget.  I love Apple laptops though - the new Air is awesome!  But if a laptop is going to be your only computer, the MacBook Pro is damn good for this - especially now that you can dual boot an Apple to handle Windows applications.

I am a heavy Photoshop user and store tons and tons of images for creating new promotions.  I also run about 8 different RAM-intensive applications at once.  I am probably on the extreme of what most of you would use a computer for, but here are some lists based on my needs that you can simply purchase and go to town with:

Build your own desktop for under $4,000 through NewEgg:  Click Here
Pick out a monster at Dell for under $8,000 (not nearly as good as building yourself):  Click Here
-Comparing my NewEgg build and Dell will show you how much money you can save doing it yourself.  It makes me wish I owned Dell - just profiting on people's laziness!
Apple's MacBook Air:   Click Here
Apple's MacBook Pro:  Click Here

Next up:  selecting the right software and photography equipment.
 
Alex nice article!
On the video card side you will also need to determine if you plan on using it for any media type applications such as "backing up" hd movies, if so you will want to check the specs on the graphics cards and make sure it can handle hd and other related tasks.
I am a benchmark addict and I found this link on benchmarks comparing built vs bought pc, thought it might be relevant.
 
Alex...

Awesome post. Take the time (& make the investment) to get the right equipment to improve your efficiency.

The only thing I would add...be sure to add a kick-ass chair. Once you get all those goodies, you won't want to get up from your desk.

Eric
 
Thanks Brian, and thanks for pointing out that I forgot to say something about HD video.....my bad!

Definitely keep an eye on whether or not a video card can handle HD video if you plan to watch or record HD video on your computer. NVidia just launched their 9000 Series cards and they're excellent all around (including HD encoding). I just picked up an eVGA 9600GT for under $200 that does it all. Also, something of mention with eVGA, they have a trade-in policy. Within 90-days of purchasing an eVGA card, you can trade up for a higher model - very cool! They also don't void your warranty for overclocking, and that is the main reason I only buy eVGA graphics cards.
 
I would also suggest buying O.E.M. if you plan on purchasing a budget P.C. It is hard to compete with Dell's purchasing power when it comes to budget P.C. parts. If you plan on building a bleeding edge system with all the latest and greatest you will come out ahead building it yourself because the O.E.M.'s don't buy huge amounts of new tech because it is like used cars that melt away in value.
My name is Brian and I am addicted to bleeding edge graphics cards.....expensive habit my friends.
 
Ahh...memory's of building my own computers. I logged into my Newegg account and grabbed the order/invoice on the last computer I built for myself several years ago. This was a BEAST and still is (sorta).

1 x AMD Athlon XP 2500+ Barton 1.833GHz Socket A Processor Model AXDA2500DKV4D - OEM
1 x SOUND BLASTER|AUDIGY 2 PLATINUM RTL - Retail
1 x ATI A-I-W RADEON 9700PRO Radeon 9700PRO 128MB 256-bit DDR AGP 4X/8X Video Card - Retail
1 x MITSUMI Beige 1.44MB 3.5" Internal Floppy Drive Windows 98SE/ ME/ 2000/ XP - OEM
1 x Antec LED80XFAN 80mm Blue LED Case Fan - Retail
1 x VANTEC VA4-C7040 74mm TMD (Tip-Magnetic Driving) CPU Cooler - Retail
1 x CASE CHEF|AX-01SLD SPX2 U2F SL 450W - Retail
1 x CASE MOD|COLDCATHODE BLUE 12 IN-OEM - Retail1 x COOLMAX 12" Floppy Driver Transparent Blue Round Cable Model CM-FD BLUE 12" - Retail
1 x Case Sticker, "AMD 7 1/2 silver etched" Adhestive Appliqués - OEM
2 x CABLE RD| 24" IDE ATA133 BLUE - Retail

The motherboard was the top of the line ASUS nForce Deluxe with 2G of Kingston Hyper DDR memory and I had one of the first DVD burners from Sony in the mix. It was an intense self built computer. I still have this baby and she clocks along without a hiccup!!

My current workhorse is a LOADED DELL XPS. I got it for some crazy deal that was mentioned on Slickdeals.net. It retailed for over 4G and I got it for $2,200 WITH the Dell 24" Wide LCD monitor. It was too good of a deal to not jump on.

As for laptops, what im currently typing this out on is my trusty little Dell 700M. 10" screen and very compact. Nothing special about it, but I love ultra mobile laptops. I've been toying around with getting one of those Asus Eee PC. http://eeepc.asus.com/global/news04152008.htm

I also have thought about getting an Apple Mini Mac for the Plasma TV in the family room. I have a hard time bitting the bullet with Apple though. Nothing really against Apple other then the fact that they keep everything so proprietary. I love my iPod but HATE the fact that I have to use iTunes to get music on it and every time I open my iTunes, Apple wants me to load the latest version while secretly slapping unwanted software on my computer.

Cool post Alex. Your right, we are always talking about all the programs we use on a daily basis at the dealer but forget about the hardware we have to perform our tasks on. Nothing worse then using an outdated slow ass computer to log a customer in your CRM or upload photos to your inventory.
 
I really like Dell monitor's too. Out of the box I've found them to have a pretty good color balance to them. And multiple monitors is key for efficiency, especially if you're doing any sort of dev, photo or video work.

If you're getting into video encoding/production, buy as many cores as you can afford! Adobe Premiere encodes blazingly fast with 8 cores, and when you're dealing with raw HD video, you want it to be fast. Especially when you've just finished a round of encoding and you realize you forgot to put the intro in and have to do the encoding all over again...not that we've ever forgotten too do that....

If you're running multi monitors, or any sort of digital monitor(LCD), use the DVI connection and not the VGA. You'll get much better colors and a much sharper image. For multi monitors, you'll end up paying more for a dual-DVI graphics card, but it's worth every penny.

I tend to do all my work with local files, but they are synced up to our server - definitely invest in some sort of back-up solution too. SyncBackSE is a great free program to use.

We just built a computer for our video editor, dual quad core intels, 8GB of ram, 3 raptor 150s, 4x500GB WDs, Lian Li case, supermicro mobo, nvidia 8800GT and an X-Fi card - grand total, $3200 shipped from newegg. My computer in college was $2800 and it was a P90 with 64MBs of ram and a 1.2GB hard drive =/.

Chip-
 
MOST computers in the $1000 range nowadays have the essential stuff 98% of ISM's would ever need. The most important aspect in my opinion is to have at least 3 MEG of ram so you can actually run several programs at once. If you are a developer of Games for EA you might need a computer in the $3000- $8000 + range, but even with all this technology, you will only sell cars with continuous phone and email follow up.

Most Important Tools for ISM's:

Your Personality
Your Telephone
Good Grammar and typing skills
Good Follow up
Access to Email