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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
A great book by Godin is "the Dip" which, in the current state of affairs of car dealerships, is important to read. How does each dealership plan to get through the dip for the next year?