• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Can You Recommend an Outsourced BDC?

The best thing you can do about Outsourcing your BDC is to try it. You have to cover a few aspects.

Process is one of them for sure, as it requires change from the inside and great communication with your new BDC team.

You also have to consider human resources, performance, costs obviously (training, systems, downtime, lead fumbling, etc..)

We recently published this post about choosing the right BDC structure for your dealership. If you're still wondering you should check it out.

Has anyone else had good or bad experiences with outsourcing to a Virtual BDCs?
 
I work as an independently out-sourced Virtual BDC from abroad at pre-owned luxury class dealership, i have indepth knowledge on vinsolutions and chat service ContactatOnce. also have knowledge voip phone central and 8x8 Virtual Office. i have my own set of emails that i use to gather up appointments do let me know if i can help you with anything you need