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Carfax just increased my bill From $462 to $1980 a month!!!

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bringles

bringles

Desk Monkey
Apr 17, 2013
59
15
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First Name
Erik
#1
Hi,
I just woke up to a shock this morning when I saw my new bill. Unfortunately, this was not an error after calling the billing department. I spoke to my rep, and she thought the reasons for the price increase were the number of reports I ran and the fact that no inventory was posted online. I do have a retail license with a website, but I have been just doing wholesale for the last three years. I told her that it should not matter and that wholesalers use Carfax as well. I am running 2000-3000 Carfax reports a month. She will talk with management but she didn't think this will change the price. I told her they were making a mistake and I would be canceling.

Has anyone else had a similar experience with their bill? I just had a price increase last year from $399 to $462. Having access to Carfax reports is very important and I am not sure what to do. I can't justify paying almost $2000 a month.

Any help or suggestions would be appreciated.
 
#4
bringles said:
Hi,
I just woke up to a shock this morning when I saw my new bill. Unfortunately, this was not an error after calling the billing department. I spoke to my rep, and she thought the reasons for the price increase were the number of reports I ran and the fact that no inventory was posted online. I do have a retail license with a website, but I have been just doing wholesale for the last three years. I told her that it should not matter and that wholesalers use Carfax as well. I am running 2000-3000 Carfax reports a month. She will talk with management but she didn't think this will change the price. I told her they were making a mistake and I would be canceling.

Has anyone else had a similar experience with their bill? I just had a price increase last year from $399 to $462. Having access to Carfax reports is very important and I am not sure what to do. I can't justify paying almost $2000 a month.

Any help or suggestions would be appreciated.
Click to expand...
They are raising everyone's bill.
 
#5
An over 400% increase is absolutely insane (right after 15% increase last year as well). I won't pay it and I suspect a lot of smaller dealers won't either. They really have a monopoly in the auto industry. Autocheck is not good enough to be any real competition. I hope enough dealers complain and close their accounts.
 


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