Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature currently requires accessing the site using the built-in Safari browser.
This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
A dealer questions the legitimacy of reviews appearing on his CarGurus profile and whether customers are being prompted to leave them. CarGurus VP Sean Peoples clarifies that only users who have submitted leads through their platform can review dealers, though they don't have to be actual purchasers—just people who "experienced shopping" there. The thread derails into mockery of an obviously fake positive review posted in the forum itself, highlighting how easy it is for suspicious or planted reviews to slip through rating systems.