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CarMax and Carvana

Dec 19, 2018
59
72
Awards
1
First Name
Bill
I did a test to see how easy it was to get a trade value from both of these sites today. CarMax gave a value without asking for a single piece of contact information. Carvana only asked for an email. For CarMax, I wonder how they measure whether that approach works for them. Does anyone else make it this easy to get a figure online instantly? How do you measure the success of such an approach?

Side Note: CarMax was $1,000 lower than I would have given for the same car and Carvana was $2,000 lower.
 
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Matthew Davis

Green Pea
Mar 24, 2020
11
13
First Name
Matthew
Having spent almost a decade in ad-tech, perhaps CarMax is matching IP address to home to device to email. That tech exists, and is used by larger enterprises. It's not for the faint of heart and still is not 100% when it comes to matching.
 
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