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Cars.com Followup Emails With Other Dealers Inventory

Just an update. I don't believe that cars.com and cargurus are working together anymore. I had a cargurus rep contact us several days ago and said "due to a change in circumstances, we are no longer receiving your inventory... would you like to... etc."
 

✨ AI Highlights

Dealers report that Cars.com is sending follow-up emails to leads that feature competing dealers' inventory rather than highlighting the original vehicle, and separately discovered that Cars.com is distributing dealer inventory to TrueCar without explicit dealer permission. Cars.com acknowledged the email campaign is intentional strategy to re-engage shoppers, but dealers are concerned about the lack of transparency and potential copyright/content issues with inventory data being shared across platforms.

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